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Webinar | Qualitative Research vs Quantitative Research

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Qualitative Research vs Quantitative Research Academic Webinar

This QuestionPro Academic focused webinar delves into the differences of Qualitative and Quantitative research and how you can achieve this using the QuestionPro research platform. We spoke about Heatmap and Hotspot analysis, card sorting, online focus groups using video discussions and even a beta feature coming soon, LiveCast that uses NLP to build real-time analytics from video survey questions.

Webinar | Turn pricing perceptions into decisions with Van Westendorp and Gabor-Granger modeling

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Turn pricing perceptions into decisions with Van Westendorp and Gabor-Granger modeling

Pricing research is an important aspect of market research. Understanding purchase sentiments, buying behavior, competitor intelligence and more can be the difference between success and failure for organizations, brands, products and services. Van Westendorp and Gabor-Granger are two advanced pricing modeling techniques that researchers can use. Which question and analysis method is better? And can you use both?

Webinar | Advancing Research: CX Innovation

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Advancing Research: CX Innovation

Are you innovating within CX? The environment today requires all businesses to be smarter, faster, and more affordable - and cleaner. This should be true within your CX approach. We speak with HorizonCX CEO Karl Sharicz and talk about how companies can innovate their CX program and bring innovation from their CX program to their customers.

Webinar | Conjoint vs. MaxDiff: Impactful choice-modeling for your research

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Conjoint vs. MaxDiff: Impactful choice-modeling for your research

To derive the equity of research, choice-modeling is one of the most powerful research methods to understand the importance of attributes and their role in understanding user preferences. Conjoint and MaxDiff are two powerful research techniques that help to analyze the relative importance of attributes in a survey. Which question and analysis method is better? And can you use both?

Webinar | How to use survey logic to optimize respondent experience

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How to use survey logic to optimize respondent experience

Have you ever thought you can use survey logic to offer a great survey experience to your respondents? Learn how to present relevant questions only and improve survey completion rate.

Webinar | Connecting with Customers - InApp CX

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Connecting with Customers - InApp CX

CX is rarely as easy as it seems. When you interact with your customers regularly, you have a way to keep that conversation going. However, when your customers are actually customers of your customers and your services are delivered through partners, a level of complexity is introduced. Join us as we talk to Matt Layton and Samuel Harris from LegalShield to discuss CX strategy and tactics from another level.

Webinar | Survey questions: When, how and what to ask

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Survey questions: When, how and what to ask

Learn the best way to ask survey questions, what questions to ask and when to ask them. Find out what are poorly written questions, the mistakes to avoid and how to prioritize asking questions.

Webinar | Cross-Tabulation: How to make actionable business decisions

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Cross-Tabulation: How to make actionable business decisions

Learn how to translate your survey data into outcomes, and outcomes into theory with cross-tabulation. Get insights about how this research model will help you identify the patterns, trends, and correlations you need to maximize output for your business.

Live Roundtable | Contactless surveys with the Boston Convention Center

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Contactless surveys with the Boston Convention Center

Learn how to conduct contactless surveys to ensure maximum safety of yours and your patients during these tough times of the pandemic. Collect data securely and get automated reports so that you can take corrective measures early.

Webinar | Deep dive into extraction logic

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Deep dive into extraction logic

Learn how to present options selected by the respondents in the following question so that they see only relevant options. Know what question types are supported and use cases suitable for extraction logic.

Webinar | Derive optimal research insights through Heatmap and HotSpot testing

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Derive optimal research insights through Heatmap and HotSpot testing

Image and concept testing studies provide great value to researchers. Watch this webinar to learn about how to use heatmap and hotspot testing, best practices and how to leverage this in your research.

Webinar | Measuring consumer behavior during & after COVID-19

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Measuring consumer behavior during & after COVID-19

Conducting consumer research in the time of a pandemic is daunting and volatile but much needed. Learn the best practices to derive consumer insights in such times.

Webinar | Remote employee engagement: 4 Ways to tap into employee ideas

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Remote employee engagement: 4 Ways to tap into employee ideas

In this webinar, we’ve shared specific adjustments you can make to your remote work environment to help it run more smoothly.

Webinar | 5 Awesome tools to improve survey results

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5 Awesome tools to improve survey results

From creation, deployment to analysis, discover tools dedicated to improving your survey results. Learn how to gather best quality data, tips to avoid response bias, best practices, and filter bad and duplicate data.

Webinar | Discover the magic behind the card sorting survey method!

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Discover the magic behind the card sorting survey method!

Learn how to use the card sorting question type in your market research surveys to derive high-quality insights. Understand how respondents categorize information and take smarter decisions.

Webinar | Fan experience after COVID-19

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Fan experience after COVID-19

QuestionPro CX President Ken Peterson speaks with sports business icon Steve Livingstone and Brady Hull about changes to the fan experience and the evolution of sports due to the long term effect of the pandemic and new social distancing norms.

Webinar | How to read a virtual meeting room using live polls

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How to read a virtual meeting room using live polls

Learn how LivePolls can gamify your digital event with online polls, fun quizzes, and trivia. Read the room in real-time and optimize your event accordingly.

Webinar | Online focus groups - Take that, social distancing!

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Online focus groups - Take that, social distancing!

No matter what market circumstances are, research must continue. Learn how to move your offline focus groups, online to keep collecting no-pause qualitative research insights.

Webinar | Free Remote Employee Health Check

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Free Remote Employee Health Check

Through this webinar, we will tell you how to make use of the free remote employee health check-in that we designed to help you with identifying areas for boosting productivity.

Webinar | Observe From The Outside - Don’t Analyze CX Data in Isolation

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Observe From The Outside - Don’t Analyze CX Data in Isolation

In this webinar, you'll know key principles to ensure your analytics efforts translate into a concrete plan. With knowledge and tools to do exactly that.

Webinar | How to recruit the right participants for your community

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How to recruit the right participants for your community

This webinar will help you understand the various aspects involved in the recruitment of panelists towards an online community. It also talks about how with the right strategy in place, recruiting customers, employees and other stakeholders into your community is easy.

Webinar | Turning Employee Experience Data into Operational Excellence

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Turning Employee Experience Data into Operational Excellence

You don’t need a PhD in statistics to wield the power of workforce analytics, but you will need to roll your sleeves up and do some important work. There are key principles you must follow to ensure your analytics efforts translate into a concrete plan that will move the needle on both engagement and bottom-line results. This webinar caters to those particular needs.

Webinar | CX Analytics for the C-suite

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CX Analytics for the C-suite - Predictive Analytics

Understand the significant benefits of using the world’s most widely used CX metric - NPS and learn predictive CX analytics.

Webinar | How To Engage The Organization Effectively?

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How To Engage The Organization Effectively?

This webinar helps you understand one of the most challenging aspects of a successful NPS and CX program – engaging the organization.

Webinar | The importance of understanding how to plan and run an effective NPS program

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The importance of understanding how to plan and run an effective NPS program

This webinar helps you understand the significant benefits from using the world’s most widely used CX metric - Net Promoter Score.

Webinar | Actionable Insights

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Actionable Insights - How Gannett keeps a pulse on the markets and identifies advertising opportunities

Learn how to keep a pulse of the market and identify opportunities using Communities with Gannett’s case study as the example.

Webinar | Correlation Analysis 101

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Correlation Analysis 101

This farm to table overview of the popular market research methodology - Correlation Analysis will walk you through the practical application in analyzing your survey results with live customer examples.

Webinar | Creating your Workplace Culture Blueprint

Creating your Workplace Culture Blueprint

Creating your Workplace Culture Blueprint

In this edifying webinar, learn about workplace culture and how creating a blueprint can help organizations gain meaningful insights when they embark on major culture remodeling efforts. This webinar will provide organizations and individuals with the right tools to create the blueprint and stick to it.

Webinar | Mobile First Approaches with Online Communities

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Mobile First Approaches with Online Communities

In this informative webinar, learn the many ways that people are leveraging mobile approaches to make their online communities generate even higher ROI and how QuestionPro Communities' mobile tools and features will help accelerate your Mobile First initiatives.

Webinar | GDPR - How is it going to impact you?

GDPR - How is it going to impact you

GDPR - How is it going to impact you?

In this informative webinar about GDPR, our in-house industry experts covered details about what the GDPR regulation is and what is QuestionPro's solution for GDPR compliance. This webinar also explained about the various components of GDPR and how is it going to be essential for organizations to be GDPR compliant.

Webinar | The Evolution of Trends in Market Research

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The Evolution of Trends in Market Research

In this insightful webinar, our market research experts explore the evolution and history of market research trends and help in identifying the real 2018 trends for market research.

Webinar | Key Strategy for Customer Experience Management

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Customer Experience: Touchpoints, mapping and effective measurement

In this insightful webinar, Craig Lee, independent Customer Experience transformist, speaker, advisor and coach shared with the audience the key strategies of customer experience management.

Webinar | WF - Workplace Culture Benchmarking : Challenges & Opportunities

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Part 3: Culture 2.0 - Workplace Culture Benchmarking : Challenges & Opportunities

In the final part of the three-part webinar series we discussed workplace culture benchmarking and how to move the needles of culture.

Webinar | WF - Introduction to Workplace Culture Management & Metrics

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Part 2 : Culture 2.0 - Introduction to Workplace Culture Management & Metrics

In the second, of our three-part webinar series, we concentrated on culture management and metrics using the workplace genome and its 8 key attributes and how to align culture to drive organizational success.

Webinar | CX - The Proven CX Framework You Need to Engage Your Organization

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The Proven CX Framework You Need to Engage Your Organization

CX professionals list organization engagement as a top challenge in realizing business results from their programs. In this webinar we discussed about how organizations need to be customer-centric not on by using the Net Promoter Score but also by implementing the CX program, that engages their entire organization.

Webinar | WF - Culture 2.0 | WTF is Culture and Why does it Matter?

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Culture 2.0 | WTF is Culture and Why does it Matter?

In the first, of our three-part webinar series, we focused on why organizational culture analytics is important, aligning workplace culture with employee success and how to map culture using 8 key attributes like innovation, transparency technology and growth.

Webinar | CX - Aligning Your Organization through CX Benchmarking

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Part Three: Aligning Your Organization through CX Benchmarking

The last of our three-part webinar series on creating a successful CX program. We go over "benchmarking", the process of evaluating your product in relations to other companies.

Webinar | Future of Employee Engagement And Workplace Positivity

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Learn everything you Need To Know About The Future of Employee Engagement And Workplace Positivity

We focused on our latest research and analytical insights from our engagement and assessment data sets on what works in making our workplaces more positive and more productive.

Webinar | Audience - Beyond Traditional Customer Satisfaction Surveys

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Beyond Traditional Customer Satisfaction Surveys

Break through the traditional method of measuring customer satisfaction. In this month's webinar, you'll learn how to gather customer expectations and use this information to create more effective surveys.

Webinar | Communities - Qualitative Options with Online Communities

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Qualitative Options with Online Communities

In this webinar, you will learn how to choose the best approach to conducting qualitative research based on your business needs.

Webinar | CX - Mapping Your Customer Journey and Best Practices

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Part Two: Mapping Your Customer Journey and Best Practices

This three-part webinar series will cover practical approaches to creating a winning customer experience action plan. Join us for Part Two, where we'll define best practices and explore the benefits and of customer journey mapping.

Webinar | CX - Customer Experience Metrics

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Part One: Introduction to Customer Experience Metrics

This three-part webinar series will cover practical approaches to creating a winning customer experience action plan. In Part One, find out where to start with key CX metrics and best practices.

Webinar | Assessment - Evolution of Vendor Risk Management

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Trust, But Verify: The Evolution of Vendor Risk Management for Today’s Organizations

In this webinar, we've brought together Information Security experts to discuss the evolution of Vendor Risk Management and its most common challenges for organizations while learning our top industry best practices.

Webinar | CX - Improve Customer Experience using NPS

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Not Just a Number: Using NPS to Improve Customer Experience

Learn how to measure Net Promoter Score (NPS) to deliver a better customer experience. In this webinar, Shep Hyken discusses NPS and how you can use that to measure your customer experience and drive revenue.

Webinar | Audience - Improve Data Quality

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How to Improve Data Quality for Your Research

Understand how to improve your data collection practices through better survey design methodology, tips to avoid response bias, variations in question styles, and optimal data analysis.

Webinar | Core - Analyze Survey Data

Analyze Survey Data

How to Analyze Survey Data

In this webinar, get the best tips on how to make sense of quantitative data, from looking at the answers and survey goals, to crunching the numbers and drawing conclusions.

Webinar | Communities - Communities Taking Over the Insights World

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Why Online Communities Are Taking Over the Insights World?

Stay competitive with one of the newest research methodologies—Online Communities. Learn in this webinar factors that contribute to this method's success and the future of Online Communities.

Webinar | Workforce - Maximize Millenial Engagement

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Maximize Millenial Engagement in the Workplace

In today's day and age, millenials are taking over the workforce. Find out how to build, keep, and maximize engagement from millenials in the workplace.

Webinar | Communities - Stellar Survey Through Brainstorming

Stellar Survey Brainstorming

How to Create a Stellar Survey Through Brainstorming

The better the survey design, the better the data your survey will yield. In this webinar, learn how to gain deeper insights by using two simple brainstorming tactics.

Webinar | Core - Survey Design Webinar

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Survey Design Webinar: Proven Methodologies for Surveys that Work

In this webinar learn how to design a survey that does what you want, how to turn survey goals into real survey questions and how to turn resources into insightful data.

Webinar | Communities - Intelligent Community Engagement

Intelligent Community Engagement

Deeper Insights Through Intelligent Community Engagement

How to get people to join an online community, how to increase levels of engagement and participation and how to sustaining it over time. Learn in this webinar.

Webinar | Core - Guide to Effective Online Surveys

Guide to Effective Online Surveys

The Ultimate Guide To Effective Online Surveys

Learn how to set research objectives, understand your audience, create the right survey questions, how to distribute and analyze your surveys, and how to make informed decisions derived from your surveys.

Webinar | Mobile - Changing the Face of Data Intelligence

Changing the Face of Data Intelligence

How Mobile Innovation Is Changing the Face of Data Intelligence

Experts deep-dive into mobile as the marketing measurement and data collection platform and provide a holistic view of current and future opportunities for marketers.

Webinar | Conjoint - Guide to Choice-based Conjoint Analysis

Guide to Choice-based Conjoint Analysis

Beginners Guide to Choice-based Conjoint Analysis

This webinar reviews, how Choice-Based Conjoint Analysis, one of the most powerful analytics tool works and what business questions it can answer.

Webinar | WorkXO - Better Performance Management

Better Performance Management

The Secret to Better Performance Management

How to create a system which makes sure that top performers get rewarded, that people are growing and developing, and performance is getting better over time

Webinar | Maxdiff - Guide to MaxDiff Scaling

A Beginners Guide to MaxDiff Scaling

A Beginners Guide to MaxDiff Scaling

In this webinar, learn how MaxDiff Scaling works, how to get accurate consumer insights, why it is superior to rating scales and what business questions it can answer.

Webinar | Communities - Best Practices

Best Practices

Driving Innovative Research: Online Communities Best Practices

This webinar dives into four areas of online community management - Recruitment, Engagement, Data Collection and Rewards. Learn the tips and tricks to create your buzzing community.

Webinar | WorkXO - Authentic Employer Branding

Authentic Employer Branding

The Secret to Recruiting Talent: Authentic Employer Branding

Find out how to use data to create an authentic employer brand and design the culture you want, rather than default to the culture you have.

Webinar | Core - Products

Products

Products Your Customers Want to Use Anywhere, Anytime

Learn how to develop products based on ever-changing customer demand. This webinar goes over product development lifecycle and shows how to get customers coming back for more.

Webinar | CX - Turn Detractors into Promoters

Turn Detractors into Promoters

Don't Let Angry Customers Kill Your Business: Turn Detractors into Promoters

In this webinar learn how to take proactive steps to follow up with dissatisfied customers and transform your detractors into promoters.

Webinar | Workforce - Retain Top Talent

Retain Top Talent

Strategies to Acquire and Retain Top Talent

If you love the new hire of yours, chances are, your competitor wants him too. Learn how to acquire and retain your top talent.

Webinar | Core - Building Amazing Products with Your Customers

Building Amazing Products with Your Customers

A 7 Step Framework For Building Amazing Products with Your Customers

In this webinar, our experts share how to adopt a customer-centric culture and involve customers in your product development process to build amazing products.

Webinar | Communities - Engagement During & After The Holiday Season

Engagement During & After The Holiday Season

Community Engagement During & After The Holiday Season

Learn how to engage community members, how to collect relevant insights from the holiday campaigns and utilize the insights to keep engagement after the holiday season.

Webinar | CX - 9 Rules for Activating Promoters

9 Rules for Activating Promoters

How to Market WITH, not TO: 9 Rules for Activating Promoters

Learn how to engage enthusiastic customers in order to turn them into a powerful marketing force and capture the value that stems from customer satisfaction.

Webinar | Communities - Why Should You Embrace Them

Why Should You Embrace Them

Online Communities: Why Should You Embrace Them

Find out why customer engagement is so important, how it can improve your customer experience and how QuestionPro Communities, can provide the right environment and tools for such engaging activities.

Webinar | Workforce - Engaging Your Employees

Engaging Your Employees

Engaging Your Employees: What You Are Getting Wrong

Find out which parts of your culture bring you value and what parts of your work culture are hindering your company's performance.